Amazon — Software Development Engineer II, SDE-I, SDE Intern
Central Reliability and Response Engineering (Dublin;
2019,
2020–2025)
Staff Engineering
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Reduced cost-to-serve for new and existing front-end products
across an organization of 30+ engineers; proposed and drove
strategy to adopt a multi-tenant web framework, API access model,
and shared component library.
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Drove software development best practices across the organization
through technical writing, presentations, and consultation (ADRs;
front-end engineering office hours; testing; process adoption and
standardization).
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Identified and remedied business goal visibility and communication
issues between leadership and ICs by standardizing processes for
collection, review, and reporting of business updates.
Tech leadership and individual contribution
- Mentored 3 engineers through successful promotions to SDE2.
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Led design and productization of graph data system and
complementary API layer (Amazon Neptune;
API Gateway; Amazon ECS) serving core incident
response and management teams for the Amazon E-commerce business.
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Led multiple technical incident postmortems helping teams identify
and close software resiliency gaps.
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Championed documentation as a first-class citizen of software
process; built tooling for data schema generation, exploration,
and querying through agentic AI tooling (graph ontology and
Gremlin query agents).
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Organized and led multiple hackathons and professional learning
weeks for teams in Dublin.
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Accelerated team delivery and maintained high standards as a YoY
top author and reviewer in team code review process.